Last Updated On 19-Nov-2025
At Elbo Studio, we want you to be confident and successful with our tools. Our goal is to provide high-quality, stable software that brings real value to your creative workflow.
We strongly believe in the quality of our products and offer a powerful, feature-rich Free Tier for Pivot. We highly encourage all users to download and use the free version to ensure the tool fits your needs and works correctly on your system before purchasing the Pro license. This is the best way to make an informed and risk-free purchasing decision.
As our products are digital goods delivered via third-party marketplaces, our refund policy is aligned with the platforms where you make your purchase.
All sales made through the Blender Market are subject to their official refund policy. Generally, this allows for a refund in cases where the product is broken, misrepresented, or does not function as advertised. You can read their full policy and request a refund directly through their platform.
Sales made through Gumroad are handled at the creator's discretion. We are happy to provide a full refund on Gumroad within 14 days of purchase if you encounter a persistent technical issue that we are unable to resolve, or if you feel the product was significantly misrepresented.
Before requesting a refund, we ask that you first reach out to our support so we can have an opportunity to solve any problems you might be having. Many issues can be resolved with a simple fix or a future update!
For technical support or to discuss a refund, please email us at: support@elbo.studio
We are committed to being fair and reasonable, and we will work with you to make it right.